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Design – and Customer Service – to Envy…. J. Landon Decorative Lighting

by Susan Gray, of GrayBlackBook • May 08, 2021

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For Matt Launspach, his decision to acquire J. Landon, a family-owned business located in Charlotte, NC, was made after a labor of careful research. He was drawn to the fact that this company had already set a precedence for providing exceptional customer service that paralleled his own philosophy. However, it was Matt’s passion for luxury design as well as the location of the business in North Carolina, that solidified his decision to confidently purchase and further develop the brand. Today, J. Landon is one of the area’s most dynamic resources for luxury products and services and remains family owned.  

Now, under Matt’s direction J. Landon is committed to further instilling a high-level Client experience. Matt has successfully accomplished this while maintaining and attracting an immense Client base. Customers, including designers, home owners, and builders more continually seek the full-service design expertise of Matt and his trained staff at any stage of a project.  

For every customer, the J. Landon experience is a fulling integrated process and the team is committed to providing the best possible end result.  Not only do they feature a showroom and inventory of high-end design statement lighting fixtures and supplies, their attention to detail and customer service is unsurpassed. From Matt’s background in managing high-value financial portfolios for his Clients, his focus has shifted to cultivating high level relationships to effectively produce an effective and sustainable end result for each Customer – both with the products selected and with the service provided. Matt has carefully curated the most coveted designers and manufacturers.  To stay on point with market trends and to stay competitive with current market pricing, J. Landon has created programs tailored to interior designers and custom home builders that give access to all the top lighting manufacture that they may in turn pass their expertise and savings to their Clients. For a specific kitchen remodel project, the J. Landon design team worked with Hudson Valley Lighting Group to create a dynamic and luxurious lighting statement above the kitchen island, to complement the open floor plan and furnishings of the adjacent great room. 

J. L. Landon offers the expertise of in-house designers to guide each customer through the entire process of selection, installation and operation. A fully trained staff of installation technicians and electricians complete the process as part of the enhanced Client experience offered by J. Landon. Whether a Client has selected an internationally recognized designer from the vast collection of featured manufacturers to collaborating with one of their in-house expert designers on signature track lighting, the attention is in the details.   

Matt and his team are committed to growing their business to include Clients all along the East Coast.  Part of the enhanced Client experience is catering from beginning to end -- their emphasis is on implementing a continual process from inception through completion. 

Matt is dedication to growing the business to be one of the most sought-after carriers of dynamic fixtures from leading designers is apparent by satisfied customers as featured on Houzz as well as comments on Social Media. Now, more than ever, this is an important time to support independently owned small businesses and Lux Lifestyle Magazine has outlined a significant resource here: “J Landon not only offers a creative collection of decorative lighting for every design aesthetic to satisfy tastes from classic to eclectic, they have created a dynamic customer experience offering lighting for all lifestyles combined with exceptional customer service.”


J. Landon Decorative Lighting

2504 Dunavant St.

Charlotte, NC 28203

704-376-4522

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